Frequently Asked Questions
Everything you need to know about running a Database Reactivation Sprint.
What does the free 14-day trial include?
We run the full email sequence, plus SMS if your CRM already supports texting, on 300 inactive contacts from your list. At the end of 14 days you get a report showing replies, re-booked jobs, and total revenue recovered. There is no cost, no hidden fees, and no obligation to buy.
Is this email automation, SMS, or both?
Email automation is the core foundation of the sprint. If your CRM or marketing account already supports SMS texting, we add text messages into the sequence for higher response rates.
What is a database reactivation campaign?
It is a targeted, non-voice email and SMS marketing campaign sent to past customers who have not booked a service in 6 to 18 months. The sprint re-engages those dormant contacts and converts their replies into repeat bookings using customer data you already own.
Do I need to spend money on advertising?
No. We market exclusively to people who already know, trust, and have bought from your business in the past. There is zero ad spend required.
Which CRMs and field service software do you work with?
We integrate directly into your existing setup, including FieldRoutes, PestRoutes, Jobber, Housecall Pro, ServiceTitan, GoHighLevel, Systeme.io, and Mailchimp.
What if I do not have a CRM?
That is fine. If your customer list lives in Facebook Messenger, Google Sheets, or a simple spreadsheet export, send us what you have. We clean it up, segment the data, and run the sprint directly from it.
How much work is required from my team?
Virtually none. We handle copywriting, segmentation, tech configuration, and reporting. Your team only handles incoming booking requests and scheduling.
How quickly will I see results?
The complete sprint is executed over 14 days, and re-booked job requests typically begin coming in within 24 to 48 hours of launching Message 1.
Claim Your Free 14-Day Trial
Tell us which CRM or software you use and the estimated size of your past customer database. We run the full sequence on 300 inactive contacts, free.
- 300 inactive contacts
- 14 days
- $0 cost, no obligation
Email direct: hello@fellowsync.com
Claim Your Free 14-Day Trial